Salesforce Admin Certification Practice Test

Which action triggers an email for Opportunity Update Reminders to be sent?

1. User logs into Salesforce

2. User completes a task

3. Nightly update generation

4. Opportunity is closed

The correct answer is: Nightly update generation

The action that triggers an email for Opportunity Update Reminders to be sent is the nightly update generation. Nightly processes in Salesforce, such as scheduled workflows or processes, are designed to handle routine updates, reminders, or reports that need to be sent out at specific intervals. In this case, the Opportunity Update Reminders are likely set to be generated and dispatched as part of these scheduled functions, ensuring that users receive timely reminders regarding opportunities that may need their attention. When an organization implements automated reminders, they generally do so as part of a broader strategy to improve sales follow-up, ensure opportunities are not overlooked, and maintain effective customer engagement. By using nightly updates, Salesforce can efficiently manage and send out these reminders without requiring manual intervention each time a reminder is needed. This increases productivity and helps sales teams stay organized.