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Which edition of Salesforce is primarily focused on small businesses?

  1. Enterprise Edition

  2. Professional Edition

  3. Contact Manager Edition

  4. Developer Edition

The correct answer is: Contact Manager Edition

The Contact Manager Edition is specifically designed for small businesses that need a simple and effective way to manage customer relationships without a lot of complexity. This edition provides basic CRM functionalities, allowing small teams to organize their contacts and track sales opportunities without extensive features that larger enterprises may require. In contrast, the other editions cater to different business needs. The Enterprise Edition is built for larger organizations with comprehensive customization and integration capabilities, making it more suitable for complex business environments. The Professional Edition also offers more functionality than what a small business may require, including advanced CRM features but without the full customization available in Enterprise. The Developer Edition is aimed at developers looking to create and test applications on the Salesforce platform, rather than serving as a standard CRM solution for businesses. Thus, the focus of the Contact Manager Edition on simplicity and essential functionalities aligns it perfectly with the needs of small businesses, making it the correct choice for the question.